“Juan’s breadth of experience and proven track record of innovative and collaborative partnerships makes him the right person to keep UPS at the forefront of technology and informatics,” said Jose A. Marquez, president and chief executive officer (CEO) for TedchLatino: Latinos in Information Sciences and technology Association. “TechLatino applauds UPS for their vision and commitment to diversity in the C-Level Suite. “
UPS has appointed Juan Perez to replace CIO Dave Barnes, who is retiring. Dave Barnes has worked for UPS for 38 years.
Mr. Perez is a long-time UPS employee who most recently served as senior vice president of technology. He has spent 26 years at the company beginning as an intern in Los Angeles in 1990. Over the years he has worked in operations, industrial engineering, quality and technology. He also spent eight months driving a UPS truck.
“Juan brings great experience across a broad spectrum of business, operational and customer technology areas to the CIO position,” said David Abney, UPS Chief Executive Officer. “His contributions to UPS have led to greater efficiencies in operations, enhancements to customer service and reductions in environmental impact. I am confident he will continue UPS’s long history of information systems innovation combined with deep integration in all aspects of UPS’s business.”
Perez was a key member of the group that defined the foundation for UPS operational technology tools and strategies used today to facilitate driver scheduling, package delivery operations, and many technology-enabled services. In 2013, Perez was recognized by Computerworld as a Premier 100 IT Leader.
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Perez holds a BS in Industrial Engineering from the University of Southern California and an MS in Computer and Manufacturing Engineering. He has contributed to several patents in support of UPS’ intellectual property. Perez actively serves as coordinator for the UPS Latino Business Resource Group (BRG), a company-sponsored program that supports diversity within our communities, customers, people, and suppliers.
In 2010, Mr. Perez helped develop the Orion project, a computer platform that uses algorithms designed to make delivery routes more efficient. UPS has said it expects Orion to save the company $300 million to $400 million a year once it is fully implemented in 2017.
“We have plans to continue to improve Orion over time with better information and more data to get us to a point where we can dynamically improve our routes once the drivers have left the facilities,” Mr. Perez says.
Mr. Perez said his top priorities will include information security, customer technologies such as an app that helps customers determine where packages should be delivered and technology such as Orion that helps make operations more efficient.
UPS spends about $1 billion per year on technology. More than 4,700 employees work for the company’s technology department. The company Tuesday said it would construct a new global technology development center in Parsippany, N.J., that will house 1,000 workers.
That building’s interior, designed with input from IT professionals at UPS, will have open spaces so workers can better collaborate, said Mr. Perez. “This notion of an IT facility with high-walled cubes, people separated, not collaborating is a thing of the past,” he added.