Feb 08

Quarter of U.S. Tech Workers Perceive Discrimination: Survey

google-tech-discrimination-960x540Fifty-seven percent of tech workers said they did not know what actions their company is taking to address the issue. About a quarter of U.S. workers in the technology sector, which has faced criticism for a lack of diversity, said they felt discrimination at their workplace in a survey released on Tuesday by job site Indeed.com.

The survey of 1,002 U.S. tech sector workers, conducted in December, found that 24 percent said they felt they had been discriminated against at their current companies due to their race, gender, age, religion or sexual orientation. The national survey was conducted online by survey consulting firm Censuswide, which invited participants to opt in through an online newsletter. This was the first such survey by Indeed.

Some 29 percent of female respondents said they experienced discrimination compared with 21 percent of men. Some 32 percent of Asian and nonwhite employees said they were discriminated against, versus 22 percent of white employees.

The survey did not provide details surrounding the nature of the discrimination.

“These results should be seen as a wake-up call to the industry that simply striving to hire diverse talent is not enough: culture and attitude need to be addressed,” said Raj Mukherjee, senior vice president of product at Indeed.

Over the last three years Alphabet Inc’s Google, Facebook Inc, Apple Inc and other major tech companies have released employee demographic data, adjusted recruiting strategies and offered training on unconscious bias. Mukherjee added that companies should make greater efforts to include current employees in its diversity initiative, since 57 percent of respondents said they did not know what actions their company is taking to address the issue.

An additional 25 percent did not believe their companies were taking any action. “With so many people disengaged it’s hard for real change to occur,” said Rev. Jesse Jackson, whose Rainbow Push Coalition led a campaign in 2014 urging tech companies to release employee demographic data and diversify, in a statement.

Feb 07

The Importance of Cyber Security for Law Firms.

Few industries handle as much sensitive material on a daily basis as the legal vertical—or have as much to lose if a cyber attack occurs. Law firms are becoming increasingly reliant on technology, and hackers are only growing more sophisticated in their methods of attack. If your cyber security is not up to the challenge of keeping them out, you leave your firm—and your clients—at risk.

Any cyber attack, regardless of magnitude, is worrisome. A large-scale breach can be devastating. If your firm’s computer systems are damaged or disabled for even a day, the resulting loss in revenue and productivity may be massive. Worse, a single hacked email account has the potential to reveal a plethora of confidential information pertaining to hundreds, if not thousands, of clients. If a firm proves itself incapable of protecting its network and data, clients will not trust it to handle their business.

In 2016, the “Panama Papers” document leak at Mossack Fonseca demonstrated just how destructive a breach could be. Through a hack in the firm’s email server, millions of sensitive documents were leaked. The private financial information of hundreds of high-profile clients was revealed, resulting in embarrassment for many—especially the firm. What went wrong? In addition to using outdated software, Mossack Fonseca was not encrypting its emails. The firm left itself vulnerable, and put its clients’ private data at risk.

Failure to protect client information can permanently damage your firm’s reputation. A firewall and basic antivirus software are not enough to keep sensitive data safe from threats. Demonstrating to your clients that you take IT security seriously will ease their minds, and yours—and is justification enough for a proactive approach.

The importance of email encryption and other security measures to the legal industry cannot be downplayed. You may find clients specifically request these measures, and many will not work with you if your network isn’t absolutely secure. If your security measures are not up to scratch, you will see clients migrating to other firms that can provide adequate protection. The time to seek guidance is now.

At eMazzanti, we provide managed network security services for the legal vertical and beyond. We can inform you about best practices, industry standards, and most importantly how to keep your cyber security up to date to prevent any potential threats—and ensure your network is secure and reliable.

Feb 06

TechLatino Applauds the 97 Tech Companies that Just Opposed Trump’s Travel Ban.

100-orange-EmojiNearly 100 companies, mostly based in Silicon Valley, on Sunday issued a legal brief challenging President Donald Trump’s temporary travel ban, arguing that it hurts business and violates the Constitution.

“The tremendous impact of immigrants on America — and on American business — is not happenstance,” the companies wrote in the brief, filed in the U.S. Court of Appeals for the Ninth Circuit, in San Francisco. “People who choose to leave everything that is familiar and journey to an unknown land to make a new life necessarily are endowed with drive, creativity, determination — and just plain guts. The energy they bring to America is a key reason why the American economy has been the greatest engine of prosperity and innovation in history.”

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A federal judge on Friday halted Trump’s executive order, which barred travel by citizens of seven Muslim-majority countries for 90 days and suspended the refugee program for 120 days. The administration has a deadline later today to argue why the judge’s order should be reversed.

In all, 97 companies signed the legal brief. These notably included AppleGoogleeBayFacebookIntelMicrosoft, Netflix, Salesforce, Twitter, and Uber. CiscoOracle, and Tesla were conspicuously absent from the list.

The brief noted that more than 200 companies on the Fortune 500 list were founded by immigrants or the children of immigrants. Silicon Valley’s two biggest companies, Apple and Google, are included in that list. Since 2000, more than a third of American Nobel prize winners in chemistry, medicine and physics have been immigrants.

The Trump administration has signaled that it may continue to squeeze Silicon Valley on immigration, possibly by changing the structure of the H-1B visa program, which admitted 85,000 highly-skilled workers into the U.S. last year.

In December, executives from 12 technology companies met with Trump and a small circle of his advisors to talk about issues important to the group. Seven of the 12 companies either signed Sunday’s legal brief or filed one of their own.

The 97 companies signing Sunday’s legal brief:

  1. AdRoll
  2. Aeris Communications
  3. Airbnb
  4. AltSchool
  5. Ancestry.com
  6. Appboy
  7. Apple
  8. AppNexus
  9. Asana
  10. Atlassian
  11. Autodesk
  12. Automattic
  13. Box
  14. Brightcove
  15. Brit + Co
  16. CareZone
  17. Castlight Health
  18. Checkr
  19. Chobani Global Holdings
  20. Citrix Systems
  21. Cloudera
  22. Cloudflare
  23. Copia Institute
  24. DocuSign
  25. DoorDash
  26. Dropbox
  27. Dynatrace
  28. eBay
  29. Engine Advocacy
  30. Etsy
  31. Facebook
  32. Fastly
  33. Flipboard
  34. Foursquare Labs
  35. Fuze
  36. General Assembly Space
  37. GitHub
  38. Glassdoor
  39. Google
  40. GoPro
  41. Harmonic
  42. Hipmunk
  43. Indiegogo
  44. Intel
  45. Warby Parker
  46. Kargo Global
  47. Kickstarter
  48. KIND
  49. Knotel
  50. Levi Strauss & Co.
  51. LinkedIn
  52. Lithium Technologies
  53. Lyft
  54. Mapbox
  55. Instacart
  56. Marin Software
  57. Medallia
  58. Medium
  59. Meetup
  60. Microsoft
  61. Motivate International
  62. Mozilla Corporation
  63. Netflix
  64. Netgear
  65. NewsCred
  66. Patreon
  67. PayPal
  68. Pinterest
  69. Quora
  70. Reddit
  71. Rocket Fuel
  72. SaaStr
  73. Salesforce.com
  74. Scopely
  75. Shutterstock
  76. Snap
  77. Spokeo
  78. Spotify
  79. Square
  80. Squarespace
  81. Strava
  82. Stripe
  83. SurveyMonkey
  84. TaskRabbit
  85. Tech:NYC
  86. Thumbtack
  87. Turn
  88. Twilio
  89. Twitter
  90. Turn
  91. Uber Technologies
  92. Via Transportation
  93. Wikimedia Foundation
  94. Workday
  95. Y Combinator
  96. Yelp
  97. Zynga

Feb 03

Join TechLatino this February 7th to Make the Internet Safe Again and Why It Matters

internet-safetyNext week on February 7, TechLatino: Latinos in Information Sciences and Technology Association and NCTA – The Internet and Television Association will add its support to the worldwide celebration of Safer Internet Day 2017 – “Be the Change: Unite for a Better Internet”. Now taking place in over 100 countries, Safer Internet Day is an annual, globally coordinated event promoting the efforts of internet users of all ages, interests and backgrounds, to make the internet a better place and vice versa – to make the world a better place with the help of the internet. The U.S. host for Safer Internet Day is ConnectSafely.org. Its U.S. steering committee includes organizations such as Common Sense Media, Family Online Safety Institute, iKeepSafe Coalition, Internet Education Foundation, National Center for Missing & Exploited Children, National Cyber Security Alliance and National PTA.

In support of Safer Internet Day 2017, NCTA is excited to introduce a new video-based resource for parents called “In Case You Missed It (ICYMI)This original video series covers the latest and greatest websites, apps and products to help parents manage their children’s online and media activities. For example, one episode explains the basics of TV ratings, while another promotes awareness of KnowWhatsInside.coma fantastic web resource that helps parents decide which apps are right for kids. Other episodes cover new products, such as Circle with Disneyan integrated solution for managing usage time and content filtering across all of a household’s Internet connected devices.

ICYMI is the latest addition to Controlwithcable.orgNCTA’s contribution to the parental controls resource landscape. Controlwithcable.org continues to grow as a priority tool for parents seeking to educate themselves about parental controls issues and available resources. ICYMI should accelerate this trend, as it provides for the opportunity to deliver timely, up-to-date and actionable information about these resources.


Many of our member companies have been actively engaged for years in efforts to give parents and families the knowledge and tools they need to be safe and savvy users of broadband technology, digital content, and media. At NCTA, we want to help parents put these tools to good use, and continue to improve families’ online and media experiences.

Please join us in celebrating Safer Internet Day 2017and be sure to check out ICYMI and the rest of Controlwithcable.org!

Feb 03

Techlatino Guest Blogger: Miguel Gamiño New York City’s CTO is Calling for New Vocabulary

miguel-gaminoCommentary: Miguel Gamiño says he’s done “innovating.” Instead, he will iterate, modernize and pursue breakthroughs in pursuit of both new efficiencies and profound change. 

I take issue with the word innovation. I have banned its use in our office.  Innovation without more specific strategy is meaningless. This is especially important at a moment when we are being flooded with emerging technology. We must concentrate on what produces measurable results and not lose sight of ideas that could be transformative. I want my team focused on concrete goals: modernizing government, improving existing technology and creating breakthroughs that lead to meaningful change.

 Modernizing Government

I know firsthand that we have a lot of doers in city government. People that are willing, capable and sometimes obligated by their job descriptions to modernize by replacing outdated legacy systems, improving efficiency and/or effectiveness. These people are “innovators” and have been for many years. I, and others, should provide them with the air-cover to drive change and progress by implementing modern technology that is tied to impact.

The doers making this happen don’t have to work in the “department of new things,” and more often they won’t. They are close to the action. They won’t wait for the secret agent of innovation to appear in the lobby with a superhero belt of tech gadgets ready to make the magic happen. I’ve seen it, and that approach often doesn’t work. We need to promote and improve cross-agency collaboration, as many with a desire to drive change would be energized by the freedom and support to do so.

Improving existing technology

Innovation is one of those ambiguous terms defined in the eye of the beholder. Just like describing something as “good” or “better,” it’s all relative. Some of the doers in government have a special ability to take something from “good” to “better” through iteration of current technology. They must be empowered to take measured risk, because not everyone will immediately follow. This is often due to fear of change or the fact that they just can’t see over the horizon.

Iterative projects are somewhere between replacing legacy systems and revolutionary breakthroughs. These improvements often are moving to the cloud or developing new systems on open-source platforms. These are important to keep the organization on pace with the change of tech, public expectations, and avoid growing the backlog of things that become ineffective.  

Miguel is a leader in IoT, Before coming to NYC, he was the CIO of the City of San Francisco


Finally, there are breakthroughs: bold ideas whose immediate value isn’t totally clear, but that have the potential to change our world.

The exponential acceleration of change in technology means these ideas are right around the corner. Meanwhile, government’s adaptability has not kept pace. If you’ve complained about federal, state or local government’s inability to keep up with the needs of the people, prepare yourself to be more frustrated — unless we have a breakthrough of our own.

Emerging technologies like autonomous vehicles will have impact on more than our taxi drivers and pedestrian safety. These breakthroughs will change the world around them beyond their intended disruption. What will a city do with lanes of asphalt no longer needed for street parking? Plant grass? In NYC, that would likely create the largest urban park on earth, an idea which many would consider fantastic! How about the revenue that goes with it? When those vehicles start flying, it may eliminate pedestrian-vehicle collisions, and maybe roads altogether.

In New York City, my office is working on plans to better focus our efforts on modernization, iteration, and breakthroughs that will change our city. We will improve how we invest our resources to play our role more effectively. We’re thinking about physical and virtual experimentation, focused and responsible risk-taking, and meaningful measurement of outcomes, partnering with agencies across the city to maximize the civic impact for New Yorkers.

I encourage cities around the world to be thoughtful about the use of innovation and instead develop a set of strategies that are more precise and meaningful. The impacts are profound — in both directions. So profound, they require the same brilliant thinking in government to become a city that can handle it well and protect the values and people of its community in every corner of the world, beginning right here in New York City.


Miguel Gamiño


Feb 03

How Maggie Hardy Magerko’s Company Leveraged a Super Bowl Ad Smackdown

maggieIn the race for Super Bowl ad spots, 84 Lumber was the first to snag a 90-second slot last month.

The Pennsylvania-based building materials company has been working with Pittsburgh agency Brunner to create an ad that would fit owner and president Maggie Hardy Magerko’s hope of recruiting new talent and building brand awareness as 84 Lumber expands its national presence.

“Our industry is going through a period of extreme disruption. And I’ve always preferred to be the one doing the disrupting, rather than the one being disrupted,” Hardy Magerko said in a statement. “But to do that, we need to hire and train people differently. We need to cast a wider net, and to let the world know that 84 Lumber is a place for people who don’t always fit nicely into a box.”

84 Lumber spent $15 million on the spot, the Pittsburgh Business Times reported. But in mid-January, Fox reportedly rejected 84 Lumber’s initial storyline because of political imagery. The proposed ad would depict a large wall that seemed similar to President Donald Trump’s promised border wall, according to Ad Age.

“We knew they had concerns,” said Amy Smiley, director of marketing for 84 Lumber. “They ultimately told us they weren’t going to approve, and we understood that.”

Maggie Hardy Magerko, 84 Lumber’s president and owner, told the New York Times she couldn’t understand why it was censored. “I’m flabbergasted by that in today’s day and age. It’s not pornographic, it’s not immoral, it’s not racist.”

Magerko said the ad was designed to recruit younger employees who “really believe in American dreams,” she told the Times.

The company created a new ad to air in its pre-halftime slot, but still plans to release the original commercial online on Feb. 5, in addition to some extra content.

“We really believe in the message behind the spot so strongly, and we didn’t want to leave it on the editing room floor,” Smiley said.

She did not give away details about the final message, postponing the big reveal until Sunday. The on-air commercial will include a link where viewers can watch “part two” as well as the full extended version of the commercial, Smiley said.

In a recent faculty newsletter at the University of Maryland, Henry C. Boyd III, marketing professor in the Robert H. Smith School of Business, analyzed 84 Lumber’s strategy. Boyd said it’s not uncommon for brands to push the envelope with Super Bowl ads to get some extra publicity out of the expensive buy.

But, Boyd said, it’s a “dangerous game” for 84 Lumber to involve politics, especially in the current divisive climate.

“From the standpoint of business, you can be thought-provoking and edgy,” he said. “But the stakes are different and give more reason to stay within safer confines.”

The company has aggressive expansion plans for 2017, Smiley said, and is expecting to open 20 new locations primarily in the western part of the country. The company already has 250 locations and was named one of Forbes’ Largest Private Companies in America in 2016. 84 Lumber decided to purchase its first Super Bowl ad this year to increase recruitment and national brand awareness as the business expands.

‘The overall message behind the ad spot is this is who we are and this is what we stand for. We want people to join us,” Smiley said. “We believe in an honest day’s work and we’re looking for people who share that mentality.”

Jan 20

Ajit Pai, May be the Next FCC Chairman

ajitPresident Donald Trump will tap Ajit Pai as his pick to lead the FCC in the new administration, elevating the sitting GOP commissioner to the top spot overseeing the nation’s communications industry, according to two industry sources familiar with decision.

The announcement could come as soon as this afternoon, the sources said. Pai, a Barack Obama nominee who has served as the senior FCC Republican for more than three years, could take the new role immediately and wouldn’t require approval by the Senate because he was already confirmed to serve at the agency.

A spokesman for Pai declined to comment and the Trump transition team did not immediately respond to an emailed request for comment.

Pai, who met with Trump in New York on Monday, had been seen by many as a top contender for the job given his reputation as a telecom law expert who’s comfortable in front of the camera. But his selection is also somewhat of a departure for the incoming administration, which has tapped people outside of Washington for many top positions.

By contrast, Pai is already a familiar name in tech and telecom policy debates. He’s a fierce and vocal critic of many regulations passed by the commission’s Democratic majority, including the 2015 net neutrality rules that require internet service providers to treat all web traffic equally and are opposed by the major broadband companies. As chairman, Pai will be able to start the process of undoing the net neutrality order and pursuing other deregulatory efforts.

Pai was widely assumed to be taking the agency’s gavel at least temporarily as an acting chairman at the beginning of Trump’s tenure. But Trump’s decision to make him a more permanent chairman affords the Kansas-bred Republican a bigger mandate to make his mark on the agency and its rules.

Pai and fellow GOP Commissioner Mike O’Rielly, for example, said last month that they will “seek to revisit” the net neutrality rules “as soon as possible,” and Pai said in a December speech he believes 2017 is the best opportunity in the last decade to advance conservative principles. In September, he outlined a “Digital Empowerment Agenda” — a four-point plan he says will help spur investment in internet networks and close the digital divide between rich and poor. The approach seeks to expand access to mobile broadband and reduce regulatory barriers to broadband deployment.

Pai, who turned 44 earlier this month, has spent much of his 18 years in Washington in public service with the DOJ, Senate Judiciary Committee and the FCC. He also worked for two years as a lawyer for Verizon, and spent another year representing telecommunications clients at Jenner & Block.

His FCC term technically expired last year, but agency rules allow him to continue serving through 2017. He would need to be reconfirmed by the Senate this year if he were to continue serving as chairman.

Jan 20

Twitter Gets More Diverse, but Women, Latinos and African America Still Lag

dorseyLike many Silicon Valley companies, Twitter has vowed to make its workforce more diverse.

The social network thinks it’s making progress. Its evidence? Twitter said Thursday it beat its 2016 diversity goals, with slight gains in its representation of women and minorities.

Twitter said 37 percent of its 3,000 employees are women, higher than its 2016 goal of 35 percent. Women in leadership positions are now at 30 percent, compared to its goal of 25 percent. Underrepresented minorities make up 11 percent of the overall staff and 9 percent of the company’s tech roles, hitting 2016 goals.

Twitter’s 2017 goal to increase the number of women and minority workers projects incremental change.



Twitter’s update continues the trend of Silicon Valley companies releasing annual diversity reports for the sake of transparency. It also comes as the issue of inclusion in tech remains a hot topic. There’s increasing demand for companies to go beyond making promises and reporting incremental changes related to their hiring and retention of women and minorities.

Twitter’s current workforce in the United States is 3 percent African-American and 4 percent Hispanic, virtually the same as 2015. The social network reported that 2 percent of African-Americans and 3 percent of Hispanics working at Twitter hold leadership positions, compared to 74 percent for whites and 20 percent for Asians.

jeffJeffrey Siminoff, the company’s head of inclusion and diversity, acknowledged the company needs to do more.

“We know that the effects of our actions — many of which were new for 2016 — cannot be immediate,” he said in a post. “We are focused on sustained efforts that will help us draw more diverse talent, create great experiences and careers, and foster a culture of belonging that fully lives up to the spirit of community on Twitter itself.”

Twitter’s projected diversity goals for 2017 include slight increases to boost women and minorities working at the social network.

Twitter employees are also encouraged to refer diverse candidates. The company has been partnering with Paradigm, which works to help diversify tech companies, by participating in training to prevent unconscious bias. Other tech companies, including Pinterest and Intel, conduct similar training for employees.

“Twitter had a unique interest in tracking the long-term impact of their trainings, allowing us to learn that content designed to both raise awareness and to manage bias resulted in actual behavioral change in employees,” Paradigm CEO Joelle Emerson said in a statement.

Longtime civil rights leader Rev. Jesse Jackson, who has been urging tech companies to diversify, said in a statement Thursday that despite “best efforts and new initiatives,” African Americans and Latinos continue to be grossly underrepresented in tech.

“Going forward, and just days after Dr. King’s birthday, it’s clear that a a new revolution is thinking is needed to accelerate the move toward race equality and economic justice in the tech industry,” he said. “Goals must be more aggressive so that companies reach parity with populations and communities in which they reside.”

Twitter CEO Jack Dorsey has publicly acknowledged a need for the social network to better reflect the diversity of its 317 million users, who gave rise to the hashtags #BlackLivesMatter, #LoveIsLove and #OrlandoStrong. In 2015, Leslie Miley, an African-American engineer who held a leadership role at Twitter before departing, publicly questioned the social network’s commitment to diversity, citing a 2014 Pew Research Center survey findings that about a quarter of African-Americans and Hispanics online said they use Twitter.

Last year, Twitter added Black Entertainment Television CEO Debra Lee to help diversify its male-dominated board of directors, and Periscope CEKayvon Beykpour was promoted to the social network’s executive team.

Jan 18

Oracle Practices Gender and Minority Discrimination, U.S. Labor Department charges

oracleThe U.S. Department of Labor is suing Oracle, alleging the company pays white men more than women and minorities working in the same jobs. But an Oracle representative blasted the lawsuit, saying it was “politically motivated.”

In addition to the alleged compensation discrimination against female, African American and Asian employees, the federal lawsuit filed on Wednesday also says the Redwood City-based tech corporation favored Asian workers in its recruiting and hiring practices, which resulted in hiring discrimination against non-Asian applicants.

Oracle (Nasdaq: ORLC) spokesperson Deborah Hellinger sent the Silicon Valley Business Journal the following statement: “The complaint is politically motivated, based on false allegations, and wholly without merit. Oracle values diversity and inclusion, and is a responsible equal opportunity and affirmative action employer. Our hiring and pay decisions are non-discriminatory and made based on legitimate business factors including experience and merit.”

The Department of Labor, in a press release, says that during the investigation – which began in 2014 – Oracle also didn’t comply with requests for employment data and records for almost one year. “Oracle refused to provide prior-year compensation data for all employees, complete hiring data for certain business lines, and employee complaints of discrimination. OFCCP attempted for almost a year to resolve Oracle’s alleged discrimination violations before filing the suit.”

In addition to the alleged compensation discrimination against female, African American and Asian employees, the lawsuit filed on Wednesday also says the Redwood City-based tech corporation favored Asian workers in its recruiting and hiring practices, which resulted in hiring discrimination against non-Asian applicants.Earlier this month, the Department of Labor said it was suing Google for failing to release data on employee compensation at that company’s Mountain View headquarters but Google claimed the government was asking for too much.

The Labor Department also stated that if Oracle fails to “provide relief” it will request that all its government contracts be canceled and that it be debarred from entering into future federal contracts. Oracle is a federal contractor, and is required to provide documents regarding pay and is prohibited from practicing discrimination.

Jennifer Elias is a technology reporter for the Silicon Valley Business Journal.

Jan 17

Pew: U.S. Smartphone Ownership, Broadband Penetration Reached Record Levels in 2016

routerU.S. smartphone ownership and the percentage of U.S. households with broadband service rose in 2016, reaching record levels of 77 and 73 percent, respectively as of November, according to the latest data from the Pew Research Center.

Pew’s release of the first of what is to be a regular series of continually updated fact sheets regarding information and communications technology (ICT) also reveals that 88 percent of Americans now use the Internet. That’s up from 52 percent in 2000, when the independent, non-profit research organization began tracking Internet usage.

Smartphone penetration rates continue to be highest among young adults, 92 percent of whom own smartphones. A “sharp uptick” in the number of low-income and older Americans (50-plus) that own smartphones was one of 2016’s most notable tech trends, however, Pew Associate Director of Research Aaron Smith highlights in a Jan. 12 blog post.

Nearly three-quarters of Americans 50-64 (74%) owned smartphones as of November 2016, according to Pew’s latest available market data. That’s up 16 points from 2015.

Smartphone ownership in households with overall annual incomes less than $30,000 rose 12 points from 2015, to 64 percent. The corresponding percentage for those 65 and older rose 12 points to 42 percent.

From a longer term perspective, U.S. smartphone ownership has increased from 35 percent in 2011, when Pew first began tracking data, to 77 percent as of last November.

U.S. Smartphone Ownership

Broadband Trends
A rebound in the share of American households with broadband service is the second of four notable 2016 tech trends that Smith highlights. The percentage of U.S. broadband households declined slightly between 2013-2015, from 70 to 67 percent.

That rose to 73 percent as of last November, the highest level since Pew began tracking home broadband adoption in 2000. Gains have been skewed toward those with higher levels of education and incomes, however.

Home broadband is present in 34 percent of households of Americans who haven’t graduated high school. It’s present in 91 percent of those in which college graduates live. Home broadband adoption also varies by age, location, racial and ethnic background, as well as household income, Smith points out.

Furthermore, more Americans without broadband at home relied on their smartphones for Internet access. Twelve percent of those responding to Pew surveys said they were “smartphone dependent.” That’s up 4 points since 2013.

Smartphone reliance, moreover, is markedly higher among young adults, non-whites and those who live in low-income households.

The rapid rise in social media use and tablet ownership are the third and fourth most notable trends that Smith singles out.

Just 5 percent of Americans used social media when Pew began tracking usage in 2005. That had risen to 69 percent last November. As has been well documented, social media usage is highest among young adults (18-29), 86 percent of whom use it.

A large majority of those 30-49 (80%) and 50-64 (64%) use social media as well. Only about one-third (34%) of Americans 65 and older do so, but that’s up from around 1 in 10 as recently as 2010.

Smith also highlights the rapid rise in tablet adoption, which continued, though at a slower pace, in 2016. Just 3 percent of Americans reported owning some type of tablet for Pew’s 2010 survey. That had risen to 51 percent as of November 2016.

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